What are the different types of additional covers available ?
Damage to or loss of the rental vehicle:
when tires have puncture damages or holes; when rims or alloys are damaged or scratched; when wheel caps are damaged or scratched; when windscreen is damaged or scratched; when front lights are damaged or scratched.
Medium Protection Package (Super Loss Damage Waiver) The SLDW is, optional and additional, frees the customer from all liability for paying damages or LDW’s excess amount in case of accident, theft, or total loss except in cases of negligence. SLDW does not exempt the Renter from his/her responsibility for damages to the vehicle interior, vehicle tires, vehicle windscreen, front lights, lost accessories and extra equipment, lost vehicle keys and/or documents.
Premium Protection Package (Super Cover) is, optional and additional, frees the customer from all liability for paying damages or LDW’s excess amount in case of accident, theft, or total loss except in cases of negligence. Serenity Package also includes WWI and PAI covers. Serenity Package does not exempt the Renter from his/her responsibility for damages to the vehicle interior, lost accessories and extra equipment, lost vehicle keys and/or documents.
Injury to, or death of, the Driver and/or Occupants :
Loss or Theft of, or damage to, your belongings:
In certain countries, the level of Personal Accident cover may be increased by subscribing to an additional policy "SUPER PAI" and this cover may also be linked to cover for loss or damage to your baggage and/or personal effects "PEC". Our staff will be happy to provide you with any explanations you may require regarding the availability, cost and benefit levels of these covers.
Credit card cover / card holder present
Some credit cards may entitle their holders to a degree of cover for damage to, or loss of, the rental vehicle. We are happy to recognise such cards and for the card-holder, in such a case, not to avail himself of the protections set out above and to stand liable for any damage to, or loss of, our vehicle.
Please, however, be aware of the following :
if you elect to be covered by your card and decline Europcar's protections, you are also declining Europcar's recovery service from liable third parties ; the extent of cover provided by credit cards varies and is usually subject to certain restrictions, in particular concerning the maximum length of rental and the type of vehicle which can be covered.
Europcar strongly advise you to contact your Credit Card organisation before rental and provide details/proof of your cover when arriving at the Europcar rental location. If paying for a Europcar vehicle rental via credit card the cardholder must be physically present in order to sign the rental agreement.